With over 14 years of experience in the built environment, Sylvia stands out as a commercially focused Chief People Officer. Possessing specialised qualifications in employment law, she boasts a proven track record of aligning people vision with organisational ambitions, profitability, and commercial goals. Sylvia is a pivotal figure at the C-suite level, playing a significant role in shaping commercial success through a people-centric approach to strategic initiatives and innovative communications aligned with the group's mission and vision.
Throughout her professional journey, Sylvia has showcased expertise in delivering operational and strategic HR support, particularly in navigating complex employee relations and employment law matters. Her roles at London Metropolitan University, Cuthberts Solicitors, and SMEs involved adeptly handling case management, mediation, and tribunal representation. She has excelled in enhancing employer branding and people performance by implementing effective recruitment, talent acquisition, and performance management programs. Additionally, she has contributed to heightened retention by championing a culture of learning and development, leadership, coaching, and initiatives promoting equality, diversity, and inclusion (EDI). Sylvia is Chief People Officer at Phoenix ME.
Beyond her professional accomplishments Sylvia is a mother to four children and is dedicated to social mobility. She passionately advocates for creating equal opportunities and access to resources for individuals, regardless of their socio-economic background. Sylvia actively works to dismantle barriers hindering upward social and economic mobility, emphasising the significance of a fairer and more environmentally sustainable society. Her personal commitment revolves around striving for a future where every individual has the opportunity to realise their full potential, improve their circumstances, and positively contribute to the workforce through diligence and determination.